Tech-support - No response - The greenlight message board

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Author	Topic: Tech-support - No response
Michael F. Bell Junior Member	posted 10-04-2000 09:51 PM Dear Greenlight, I have attempted to UPLOAD my screenplay (PDF) well over a hundred times over the last five days and sent over a dozen E-mails requesting assistance or advise and I'm still waiting for a response. Half-way through the UPLOADING process my transmission cuts off and I get "Action Cancelled". I really want to be a part of this thing, please help. IP: Logged
Dorothy Junior Member	posted 10-04-2000 10:41 PM Michael: I'm also having a technical problem, I'm signed up as a reviewer and I can't access the screenplay assigned to me. I e-mailed the tech support and haven't recieved a response. You'd think they'd be monitoring this site and their e-mail for at least the first couple of weeks. Post it here if you get a response, I'd like to think SOMEONE got through to the missing tech people. IP: Logged
finchch Junior Member	posted 10-04-2000 10:50 PM Well, at least it's nice to see that I'm not alone out here. It took me a day and a half before I got the review screen to work for my initial review. No tech support, it simply started working. Now I have selected a screenplay to review that looks like it wasn't pdf'd properly. I cannot open it through the web, I cannot open it from my desktop and I cannot convert it to rich text or any other Word-readable format. Has anyone out there gotten any kind of response from tech suppot? I know that the site just opened for business and there's bound to be bugs and, yes, tech support is busy; but you think that they would post a general message acknowledging the problems. IP: Logged
Rich Remedios Junior Member	posted 10-05-2000 06:01 AM Hey guys I'm right there with you. I've uploaded my script okay and filled out all the forms and reviewed my own script like you're supposed to and even reviewed a couple of scripts already, but when I go to the member status area it still says I need to upload my script, fill out my entry form, and review my own script before my script will be able to be reviewed by other members. The server on this site is very slow as well. Submitting a review takes several minutes waiting to get from page to page. IP: Logged
ldh Member	posted 10-05-2000 06:07 AM I'm very disgruntled right now. I uploaded my submission on Sunday, and it doesn't even show up. All there is, is a blank white page. I don't even have the option to resubmit my play. I guess I won't be able to be a contestant. It's really unfair that they haven't even responded to me at all. IP: Logged
Okiechas Member	posted 10-05-2000 08:57 AM Just hang in there...its being fixed. IP: Logged

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